Each app has its own subscription. Open iOS Settings → [your name] → Subscriptions, then tap the app you want to cancel. Your access continues until the end of the current billing period.
Where does my data live?
On your iPhone — and synced through your personal iCloud account using your Apple ID. We don't run servers that hold your recordings, scans, or floor plans. AI processing (transcription, OCR, summaries) routes through our secure proxy and is deleted within 30 seconds.
Are subscriptions shared across the apps?
No. Marmot Vox, Marmot Vault, and Marmot Finder each have their own subscription. Marmot Build has its own as well.
How do I get a refund?
All refunds are handled by Apple. Visit reportaproblem.apple.com and select the relevant purchase.
My transcription / OCR seems inaccurate
Quality depends on input clarity. For Vox: record in a quieter environment with the mic close to the speaker, on a stable connection. For Vault or Finder: scan in good lighting, hold steady, keep the document flat. If issues persist, tell us via the form above with the recording or scan attached.
How do I export my data?
Vox: open any recording → tap share → choose audio, transcript text, or PDF summary. Vault: open any document → share → PDF, image, or extracted text. Finder: open any scan → share → enhanced PDF with images, OCR text, and annotations. Build: export to USDZ, OBJ, STL, PDF, or CSV.
Where can I get Marmot Build?
It's available now on the App Store. Build is a LiDAR-powered scan-and-restage tool — it turns any room into 33 designer aesthetics from a single capture.
